Virtual Front Office

Updating Patient Records

Adding New Patients

We assist with onboarding new patients by gathering demographic details, insurance information, and intake forms. Every patient is entered accurately to help prevent claim issues and reduce administrative burden on your in-office team.

Patient Scheduling

We manage the full scheduling workflow. Appointments are booked, rescheduled, or canceled based on your practice rules, and we help keep your calendar optimized to reduce gaps and no-shows.

Virtual Check-In and Check-Out

Patients are guided through a seamless check-in and check-out experience virtually. We verify insurance, collect any required forms, update visit details, and provide instructions for follow-up visits.

eSuperbill Creation

We prepare electronic superbills based on provider documentation so your billing workflow moves quickly and claims are sent out without delays.

Updating Patient Records

Your patient data remains current and clean. We update insurance details, demographics, authorizations, referral information, and any changes provided by your patients.

Payment Posting

We post patient payments quickly and accurately, keeping your accounts up to date and supporting consistent revenue tracking.

Charge Creation

We enter charges with accuracy and attention to detail. Correct charges lead to fewer rejections, fewer denials, and faster reimbursement.

Patient Reminder Calls

We contact patients ahead of their appointment to confirm or remind them of their visit. This lowers your no-show rate and ensures a predictable schedule each day.